Agents
Meet Jeff. Native of Annapolis, Maryland, graduate of Wingate College, President of IMCI, and CFO of Nexus Professional Risk. Jeff never met a stranger and has helped build the business on the strength of long-time, meaningful relationships. His top Strength is Includer, so he is immediately aware when someone feels left out and will aim to make them feel part of the group. You will often find Jeff making connections so that people benefit from one another’s expertise. He enjoys the problem solving aspect of his job, and is always ready to provide contract feedback to reduce companies’ liabilities. Over the years, Jeff has outgrown his fear of public speaking and regularly provides educational seminars for his clients. He is a lover of the land; he and his family live on a farm with more animals than we can list here. He and his wife, Cindy, are also the proud parents of four children.
Top 5 Strengths: Includer, Context, Arranger, Responsibility, Harmony
Quote to live by: “Learn from yesterday, live for today, look to tomorrow.” — Snoopy
If he could be the hero of one sporting event in history, it would be: The 1980 US Olympic hockey team that beat the Soviet Union
First job: Golf cart attendant at the US Naval Academy Golf Course
Meet Karen. Principal at IMCI and 35-year insurance industry veteran. Born in Anchorage, Alaska, this Army brat has lived in eight different states and jump started her career selling auto insurance to military personnel. With Empathy as her top Strength, Karen can intuitively see the world through her client’s eyes and often anticipate their needs. Karen is always ready with a risk management presentation and has been a top producer for the Nexus team in the recent years. She is a problem solver by nature and enjoys tackling new challenges — both professionally and personally. Karen started distance running later in life, crossing the finish line at marathons in Savannah, Rome, Barcelona and Chicago. She and her husband, Doug, are the parents of two sons, and grandparents of four grandchildren.
Top 5 Strengths: Empathy, Consistency, Restorative, Arranger, Include
Book she might give you: The Five Dysfunctions of a Team — Patrick Lencioni
If she could have been anywhere in history for one day, it would be: Woodstock
Favorite childhood game: Four square or tetherball
Meet Stephen. Native of Charlotte, North Carolina, graduate of UNC Charlotte, Principal at IMCI, and the team’s Chief Tea Drinker. You can catch him in the early mornings, holed up in a local coffee shop, sipping tea and focusing on a contract review or company project. Stephen is a relationship builder by nature; his top Strength is Developer so he sees nothing but potential in others and likes to invest in their growth. He is a voracious reader and podcast junkie, regularly sharing introspective conversations about a wide array of topics with colleagues and clients alike. Stephen is ready and willing to answer all your insurance questions — on any day other than the first day of March Madness. He is the proud father of a son and a daughter.
Top 5 Strengths: Developer, Input, Adaptability, Positivity, Includer
Book he might give you: Essentialism — Greg McKeown
Quote to live by: “We have two lives, and the second begins when we realize we only have one.” — Confucius
Little known skill: Stephen can play most instruments with strings
Meet Anita. Native of Greensboro, North Carolina, Senior VP at IMCI, and unofficially known as Speedy around the office because she wanted that done yesterday. She is passionate about representing her clients and enjoys days that include a mix of risk management, knowledge sharing, and relationship building. You’ll likely find an organized To Do list on Anita’s desk — this insurance veteran’s top Strength is Discipline meaning she finds ways to bring order, structure and efficiency to the world around her. If Anita could add a superpower, mind reading would give her an additional leg up to be even more proactive for her clients. She and her husband, Lenny, have two daughters and a granddog.
Top 5 Strengths: Discipline, Restorative, Responsibility, Achiever, Learner
Quote to Live by: “A small team, committed to cause bigger than themselves, can achieve absolutely anything” — Simon Sinek
If she could be the hero of any one sporting event, it would be: Coco Gauff’s 2019 singles title at age 15
Book she might give you: EntreLeadership — Dave Ramsey
Support Team
Meet Barb. A New Jersey native, graduate of Northwestern “Go Cats!”, Director of Client Engagement and Risk Management, Barb joined IMCI in 2020. With 35+ years in the insurance industry, Barb has earned the nickname Big Sister as she is always looking to offer words of wisdom and sound advice for clients and colleagues. With a BA in Mathematics, Barb was attracted to working with A&E firms as her degree intersected nicely with design. A full day for Barb would include a hike along the C&O canal, hearing a client say “Thanks! That’s really helpful”, and raising funds for her favorite nonprofits. Always looking at the sweeter side of life, her first job was working at a family-owned store and getting paid in candy and ice cream. Good luck reaching Barb on June 20th as it’s likely she and her husband, Craig, will be enjoying the longest day of the year with Ruthie their English Pointer.
Fear she has outgrown: Heights after summiting Mount Kilimanjaro
Favorite childhood toy: Barbie, of course!
Book she might give you: 1,000 Places to See Before You Die – Patricia Schultz
If she could be anywhere in history for one day it would be: At the Cardiff University lab working with the research team that discovered a method to kill prostate, breast, lung, and other cancers.
Meet Doug. Native of North Jersey, graduate of Emory University and University of Nebraska, Account Manager at IMCI, and self-proclaimed Escaped Attorney and Insurance Geek. Doug practiced commercial law for 16 years before shifting to the insurance space as an underwriter for the security industry. He loves days that are packed with new business and renewal quotes and never shies away from a negotiation that gives clients the best coverage and price. Doug uses time outside the office to mentor young people and spend time with his family. He and his wife, Rosetta, have two daughters, one granddaughter, and a Chinese Shar Pei.
First job: NY Times paper route
Quote to live by: “When the going gets weird, the weird turn pro.” — Hunter S. Thompson
If he could give one speech in history, it would be: The Emancipation Proclamation
Book he might give you: The Little Prince — Antoine de Saint-Exupéry
Meet Carmen. Native of Zweibrücken, Germany, graduate of the University of North Florida, and Account Manager/CSR for IMCI. She has spent her professional career in the financial services sector, supporting large and small business clients. Carmen shifted from banking to insurance in 2019 when she joined IMCI, desiring a fresh start to expand her skill set with a close-knit team. When she’s not in the office, boating on Lake Norman is her favorite place to be. She and husband Jonathan have a daughter, a son, and a dog, Peanut.
Quote to live by: “Without a rich heart, wealth is an ugly beggar.” — Ralph Waldo Emerson
Most desirable super power: Teleportation
If she could be anywhere in history for a day, it would be: August 18, 1920 when American women were granted the right to vote
Book she might give you: Angela’s Ashes — Frank McCourt
Meet Nancy. A native of St. Petersburg, FL, graduate of Auburn University, Account Manager at IMCI, and affectionately known as the Energizer Bunny, Nancy joined the team in 2020. Her work ethic, sense of accountability, problem-solving skills, and passion for helping others has been integral for Nancy’s 30+ year success in the insurance industry. Our resident bibliophile, Nancy has maintained a handwritten journal of every book she has read from the 5th grade to today. On a given Saturday there is a high likelihood that you will find Nancy out hiking, exploring the beauty and serenity of the Blue Ridge Mountains. Once teleportation is no longer science fiction, she will frequently use it to visit her two children and grandkids.
First job: McDonald’s – “would you like fries with that?”
Outgrown fear: Brussel sprouts
Favorite quote: “Outside of a dog, a book is man’s best friend. Inside of a dog, it’s too dark to read.” – Groucho Marx
Day of the year she might play hooky from work: Day?! More like two weeks of Christmas vacation, we were spoiled as kids in school!
Nexus Finance Team
Meet Krystal. Native of Lancaster, Pennsylvania, graduate of Albright College, and Assistant Controller for Nexus Professional Risk. She joined the team in 2018.
Meet Debbie. Native of Baltimore, Maryland and Accounting Assistant for Nexus Professional Risk. She loves the opportunity to work with committed people who take pride in their work and do whatever it takes to get the job done. Debbie married her high school sweetheart, Dave, and they have a daughter and a son, as well as a rescue mutt, Charlie.
Quote to live by: “Happiness is not by chance, but by choice.” — Jim Rohn
Book she might give you: The Art of Racing in the Rain — Garth Stein
First job: Buyer for a clothing chain
Meet Linda. Native of Baltimore, Maryland, attendee of Towson University, and Account Executive for Nexus Premier. Working in the insurance world for nearly 30 years means there is rarely a complex insurance issue that Linda can’t solve. Her attention to detail is loved by clients and colleagues alike, and that (sometimes elusive) ideal day is one where she can accomplish everything she set out to when the day began. Linda loves the balance of working in an office but with a lot of contact with the outside world. She and her dog, Gretchen Libby, and cat, Biddy, can often be found curled up in front of a good Disney movie.
Fear she’s outgrown: The dark
She wishes she’d been the hero of: The 1980 US Olympic Gold Winning Hockey Team
Little known skill: House painter
Most desirable super power: Bewitching: Twitch her nose and have her entire house be clean!
Meet Carol. Native of Sherburne and Account Executive for Nexus Premier. She’s been supporting clients with insurance needs for over 15 years, giving up her former career in the police force for something a little more stable and a little less dangerous. Carol is known as The Organizer around the office, and she loves that insurance is an endless learning tool that keeps her mind sharp. The days when she can respond to all client and colleague questions before quitting time are ideal. Carol is mother to one son and one dog, Molly.
Quote to live by: “Sometimes you don’t realize your own strength until you come face to face with your greatest weakness.” — Susan Gale
If she could go back in time, she’d visit: The Wild West
Day she might play hooky from work: Monday after Super Bowl Sunday
Speech she’d most like to give: 1913 Freedom or Death Speech — Emmeline Pankhurst
Meet Stacey. Native of Baltimore, Maryland, graduate of Ashford University, and Account Manager/CSR for Nexus Premier. She is an empathetic problem solver, an ideal mix for truly understanding client challenges and determining the appropriate solution. Stacey’s unofficial title, granted by an impressed client, is Flash because she prides herself on ultrafast response times to questions from clients and colleagues. She enjoys being in an ever-evolving profession where there is always something new to learn. Stacey challenges herself to have a “perfect” day, where she can answer all coverage questions and review contracts without outside assistance. She and her husband, Sean, are the parents of a son and a daughter.
Speech she’d most like to give: J.K. Rowling 2008 Commencement Speech at Harvard University
Fear she’s outgrown: Taking chances
Most desireable super power: Mind reader
Most embarrassing movie on her shelf: Glitter
Meet Pamela. Native of Baltimore, Maryland and Account Manager/CSR for Nexus Premier. She brings the positive with her to work each day, deeming herself Hype Girl at the office. In addition to her 20+ years of experience in the industry, Pamela’s incredible time management skills help bring calm to the often chaotic days in the insurance world. She joined the team in October 2019 and one of her favorite aspects of the job is expanding her expertise and skill set. Pamela is the proud mother of a daughter.
Most desirable super power: Telekinesis
Book she might give you: Whatever You Are, Be a Good One — Lisa Congdon
Little known skill: Bowling
Quote to live by: “Life doesn’t require that we be the best, only that we try our best.” — H. Jackson Brown Jr.